Privacy Policy

Last updated: January 28, 2026

This Privacy Policy describes:

• The ways we collect personal data about you and why we do so
• How we use your personal data
• The choices you have about your personal data.

Controller

Controller: Kiterix Oy, business ID 3480676-6

Address: Viipurinkatu 12 L 207, 00510 Helsinki, Finland

Contact: [email protected]

1. The Data We Collect

We collect information to provide our services, process payments, and improve your experience. The types of information we may collect include:

Data You Provide

• Contact details (such as email address)
• Account information (such as login credentials, subscription status)
• Payment data (such as records of transactions and access to paid content.)

Data Collected Automatically

• Device and technical data (such as IP address, browser type, operating system)
• Usage data (such as content viewed, session length, preferences)

Data from Third Parties

• If you choose to sign in via third-party services (e.g., Google, Apple), we may collect information from those services in accordance with their privacy policies.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Platform.
• Process payments and manage subscriptions.
• Communicate with you regarding your account, events, and updates.
• Personalize and improve your experience.
• Detect, prevent, and address fraud, security breaches, or technical issues.
• Comply with legal obligations.

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With vendors, hosting providers, payment processors, or analytics services that help us operate the Platform.
• Event Promoters: Limited information necessary to provide access to purchased streams (e.g., email or username for verification). Event Promoters act as independent controllers of the data they receive and will process it in line with their own privacy notices.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our Platform, users, or others.
• Business Transfers: In connection with mergers, acquisitions, or asset sales, personal information may be transferred as part of the transaction.

4. Data Security and Retention

• We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no security system is completely secure, and we cannot guarantee absolute protection.
• We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

5. Cookies

We use essential cookies to keep users logged in and maintain secure sessions. These cookies are necessary for the Service to function and are not used for advertising or tracking.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date. We encourage you to review this policy periodically for any changes.

7. Your Rights

As a data subject, depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
• Object to or restrict processing of your data.
• Withdraw consent where applicable.
• Opt-out of marketing communications.

To exercise these rights, contact us at [email protected].